Service & AMC
Contracts that renew, jobs that close
A service catalogue, AMC and warranty plans, field and workshop job cards, a customer asset register and a preventive-maintenance calendar.
Not available in the Desktop Suite.
What Service & AMC does
Assets, not just customers
What you service is a tracked asset with its own history, warranty and contract.
Job cards both ways
Field dispatch and workshop intake, with spares consumption moving stock.
Preventive maintenance
A calendar that raises the visit before the contract obliges it.
Who uses it, and for what
- Service coordinator
A customer calls about a machine under AMC
The asset’s own history, warranty and contract on one record before dispatching
- Workshop supervisor
A job card closes with spares used
Spares issued on the job card move stock, so inventory matches the shelf
- Service manager
Planning next month’s technician visits
A preventive-maintenance calendar that raises the visit before the contract obliges it
Industries that lean on it
Questions
Do spares consumed on a job move stock?+
Yes — a job card issues spares from inventory and the stock position reflects it.
Which edition includes Service & AMC?+
Service & AMC is in the Cloud Suite only. It is not part of the Desktop Suite, and we mark that plainly on every card and page rather than leaving it to be discovered after purchase. If Service & AMC is why you are here, the Cloud Suite is the edition to choose.
What does Service & AMC actually include?+
AMC contracts, job cards, technicians and PM calendar. In practice that means assets, not just customers, job cards both ways and preventive maintenance — each of which is a working screen rather than a line on a roadmap. The full breakdown, with what every one of them does, is on this page above.
Does Service & AMC work with the rest of LekhaPro, or is it separate?+
It is not a separate product and there is nothing to integrate. Service & AMC reads and writes the same database as the ledger, stock and customer master, so a figure it shows is the figure the books hold — not a copy synced overnight, and not a number you have to reconcile against another screen before you trust it.
What else comes with Service & AMC?+
Service & AMC sits in the Industry group of the catalogue, alongside Pharma, Real Estate, Distribution, Retail Chains and Logistics & Fleet and 7 more. They are separate applications with their own screens, not modules of each other — but they share one database, so what you enter in any of them is immediately real to the rest.
Does Service & AMC work offline?+
Service & AMC is a Cloud Suite application, so it needs a connection — it runs in the browser against your tenant rather than a local file. If working with the internet off is a hard requirement for your business, the Desktop edition is the one to look at, and it does not include Service & AMC.
Is there AI in Service & AMC?+
Not as a feature of this application, and we would rather say so than claim it. The AI surfaces in LekhaPro — Copilot, the CFO, the deterministic insight engines — read the data Service & AMC produces, so its records inform them, but Service & AMC itself is deliberately a plain, fast, keyboard-first application.
Which businesses is Service & AMC for?+
It is built for Legal & Consulting in particular, and it is not exclusive to them — Service & AMC is part of the horizontal suite, so any business on LekhaPro can switch it on. Those trades are named because their industry pages describe how Service & AMC is used in that specific line of work.
Can I control who sees Service & AMC?+
Yes. Access is by role rather than all-or-nothing, so a billing clerk can reach Service & AMC without reaching the books behind it, and an approver can see what needs a decision without editing anything else. On the Cloud edition every change also carries who made it and when.
Does Service & AMC cost extra?+
Service & AMC is part of the suite, not a paid add-on billed per use. What your plan tier decides is reach and depth — how many devices connect, multi-branch and multi-warehouse reporting, and whether the conversational AI copilots are switched on. The full accounting core is in every plan, including the entry tier.
See Service & AMC on your own books
Start a free trial, or have us walk you through it with your numbers in front of you.
Looking for the detail? Service Management & AMC Software